Shipping Information

Most orders are shipped the same day we receive them.  However you must order by 3:00pm EST to get your order shipped the same day.  If you wish to have a UPS or USPS tracking number sent to you, please include this request in the “Order Notes” area of your shopping cart, upon checkout.


We ship Vitaly-TEA® orders by UPS (United Parcel Service) and/or International orders via USPS Priority Mail Express International™.  If you have ordered Vitaly-TEA and wish to have a UPS tracking number emailed or called into you, please include this request in the “Order Notes” area of your shopping cart (upon cart checkout).  We will then email (or call you) with your tracking number after your order has shipped.


Unless specifically noted, shipping is not included within the price of the products shown on this website.  To check your order shipping cost, add the item to the shopping cart, enter your ZIP code (or country) and the shopping cart will automatically calculate your shipping cost.  For more information regarding calculating your shipping, Read This note


We do not ship Vitaly-TEA outside the USA – with the sole exception of Hong Kong.  Minimum order is 4, 8, or 12 bottles.  International Shipping is by USPS Priority Mail Express International™ only .


SAVE ON SHIPPING TIP: With a weight of almost 4lbs per bottle Vitaly-TEA is relatively heavy to ship.  Due to UPS shipping cost dynamics, the cost for shipping two, three, or four bottles (in a single box) is often only a fraction more than shipping just one bottle.  This means means your cost of shipping – per bottle – is reduced substantially if you order two, three, or four bottles – per box – versus one bottle.  So, if you want to save on shipping cost-per-bottle think “two or more to a box!”


In order to get a refund, we must get your order returned to us within 60 days of your purchase.  Once we receive your returned order, we will issue your refund. We are not responsible for the cost of returning your order to us.  We do not refund the shipping costs on returned or refunded orders.  For return address information, visit our contact page.